Terms of use

These Terms of Use (hereinafter – Terms) govern the use of the BalticAI website (hereinafter – Website) of SIA "AI Consulting Solutions" (hereinafter – BalticAI or we) and related services.

1. Acceptance of Terms

1.1. By accessing and/or using the Website, you confirm that you have read and agree to the Terms.

1.2. If you do not agree to the Terms, please do not use the Website.

1.3. If you use the Website on behalf of a legal entity, you represent that you have the authority to bind that legal entity to the Terms.

2. Purpose of the Website and Nature of Services

2.1. The Website provides information about BalticAI services, projects, news, contact options and may offer login functionality.

2.2. Information published on the Website is general in nature and should not be considered legal, financial or other professional advice unless otherwise expressly stated in a written contract.

3. Accounts and Access (where applicable)

3.1. If account creation is available on the Website, you are responsible for the confidentiality of your access credentials and all activities performed under your account.

3.2. You undertake to provide true and accurate information and to update it promptly in case of changes.

3.3. We reserve the right to restrict, suspend or terminate account access if there is suspicion of breach of the Terms or security risk.

4. Intellectual Property and Use License

4.1. All materials on the Website (texts, design, logo, images, video, code, graphics, etc.) are the property of BalticAI or its licensors and are protected by copyright and other applicable laws.

4.2. You are granted a limited, non-exclusive, revocable license to view and use the Website for personal or internal business purposes (information gathering), subject to the Terms.

4.3. Without written permission you may not:

• copy, reproduce, distribute, publish or commercially use the Website materials;
• modify or create derivative works from the materials;
• attempt to reverse engineer or circumvent security mechanisms;
• remove copyright or proprietary notices.

5. User Content (forms, requests, files, etc.)

5.1. If you submit information or materials to us (e.g., via contact form, email, chat, application), you represent that you have the right to do so and that the content does not infringe third-party rights.

5.2. You may not submit confidential information or personal data about third parties without legal basis and necessary consent.

5.3. By submitting content, you grant us the right to use it to the extent necessary for processing your request, providing services and communication.

6. Prohibited User Conduct

6.1. You agree not to use the Website to:

• publish or distribute illegal, misleading, offensive, threatening or defamatory content;
• impersonate another person or misrepresent your identity/affiliation;
• disrupt the Website, introduce malware, conduct attacks or attempt unauthorized access;
• scrape data in bulk or use automated tools without our permission;
• violate any applicable laws.

7. AI Services and Results Specifics (disclaimer)

7.1. If the Website or our services include AI tools/solutions, AI-generated results may be incomplete, erroneous or unsuitable for a particular purpose.

7.2. Before making decisions, you are responsible for verifying and evaluating the results.

7.3. Where services are provided under a contract, specific quality, delivery and liability terms are set out in the relevant contract (e.g., service agreement, DPA, etc.).

8. Warranty Disclaimer

8.1. The Website and its content are provided "as is" and "as available".

8.2. To the extent permitted by law, BalticAI makes no warranties (express or implied), including as to fitness for a particular purpose, uninterrupted availability or absence of errors.

9. Limitation of Liability

9.1. To the extent permitted by law, BalticAI is not liable for indirect, incidental or consequential damages (e.g., loss of profit, data loss, business interruption) arising from use of the Website or inability to use it.

9.2. Where liability is imposed by law, it shall be limited to direct damages in a reasonable amount unless otherwise specified in a written contract.

10. Accuracy of Materials and Changes

10.1. Information published on the Website may contain technical or editorial errors.

10.2. We may make changes to the Website content, functionality or availability at any time without prior notice.

11. Links to Third-Party Websites

11.1. The Website may contain links to third-party websites. BalticAI does not control and is not responsible for the content of these third-party sites.

11.2. Use of third-party websites is at your own risk and in accordance with the respective site's terms.

12. Privacy and Cookies

12.1. Personal data processing is carried out in accordance with our Privacy Policy and, where applicable, Cookie Policy.

12.2. Questions regarding GDPR and personal data processing should be sent to: [email protected]

13. Changes to the Terms

13.1. We may update the Terms at any time by publishing a new version on the Website and updating the date.

13.2. By continuing to use the Website after publication of changes, you agree to the new version of the Terms.

14. Applicable Law and Dispute Resolution

14.1. The Terms are governed by and interpreted in accordance with the laws of the Republic of Latvia.

14.2. Disputes shall be resolved through negotiation; if agreement is not reached, the dispute shall be heard in the courts of the Republic of Latvia in accordance with the rules of jurisdiction.

15. Contact Information

If you have any questions about these Terms of Use, please contact us:

• Email: [email protected]
• Phone: +371 25 142 421
• Address: Mārupes nov., Babītes pag., Brīvkalni, Kalna iela 24, LV-2107