AI Solutions

AI solutions built around your processes

Chatbots, voice assistants and process automation, connected to the systems and data your team already uses.

We design, integrate and maintain each solution.

What we build

01

AI chatbots

For teams that answer the same customer questions every day.

  • Website, social media and messaging channels
  • Answers based on your own knowledge base
  • Booking requests and lead capture
  • Hand-off to your team for complex cases
About AI chatbots
02

Voice AI

For businesses where many incoming calls are routine.

  • Answering and routing inbound calls
  • Reservations and appointment scheduling
  • Live transcription and translation for operators
  • Escalation to staff with the full context
About voice AI
03

AI automation

For repetitive back-office work that follows clear rules.

  • Document processing and data entry
  • Data sync between CRM, ERP and other sources
  • Automated reports and summaries
  • Email and lead-handling workflows
About AI automation
04

AI integrations

For companies that want AI to work with their own data and systems.

  • Plain-language questions over your company database
  • CRM and booking system connections via API
  • Access through Telegram and other team channels
  • MCP integrations between AI assistants and your tools
See the Vanguard Telegram assistant

How a project runs

We start with one focused use case, launch it and extend it once it works in practice.

01

Analyze and plan

We review how the process works today, which systems and data it involves and where AI is practical, then agree on scope, budget and timeline.

02

Design and build

We build the chatbot, voice assistant or automation on your own content and data, then test it with you, fix issues and tune the responses.

03

Integrate and launch

We connect the solution to your existing systems and launch it without interrupting daily work.

04

Support and improve

After launch we provide ongoing support, monitor answers and results, and add new use cases as your needs change.

The computer vision system implemented by BalticAI reduced defects in our production and significantly improved quality control. Excellent work!
Andrejs AndersonOperations Manager at HydroEra

Related case studies

A customer assistant for a travel company, document processing for a customs broker and listing automation for an online retailer.

All case studies

AI support agent for 365 Adventures

Answers booking questions and recommends trips for an adventure tourism company in Qatar, on its website, social media and messaging platforms.

View case study

AI-assisted customs declarations for Lett 2000

DeclAI turns shipment documents into customs declarations for the brokerage Lett 2000, with HS code classification and sanctions screening.

View case study

Shopify listing automation for Motosports

Raksto.ai turns a product name or SKU into a complete Shopify listing for Motosports, with specifications and images from the manufacturer's page.

View case study

Common questions

What does BalticAI build?

AI chatbots for websites, social media and messaging channels, voice AI that answers and routes inbound calls and supports operators, AI automation for repetitive back-office work, and AI integrations with your own data and systems.

How does a project start?

With one focused use case. We review how the process works today, which systems and data it involves and where AI is practical, then agree on scope, budget and timeline.

Do you support the solution after launch?

Yes. We provide ongoing support, monitor answers and results, and add new use cases as your needs change.

Start with one use case

Tell us about the task and the systems involved, and we will suggest where to start and what a first version would include.

Contact us