Chatbots for your business
Modern chatbots are more than auto-responders - they understand context and deliver accurate answers, reducing response time.
GPT-Powered Chatbots for Business
BalticAI develops smart support solutions that work for you. Our chatbots integrate with your website and provide instant answers to your customers.
Get automated support that answers frequently asked questions and escalates complex cases to humans.
Why a smart support chatbot matters
Chatbots technology
Our solutions use the latest chatbots technologies for natural conversations and high accuracy.
GPT-powered chatbots
BalticAI offers GPT-powered chatbots that learn from your data and improve continuously.
AI-powered chatbots
Our AI-powered chatbots combine the latest language models with your business knowledge.
Chatbot for businesses
A chatbot for businesses is ideal for automating responses. Customer support chatbots eliminate long wait times. 24/7 support ensures quick help anytime.
Website chatbot
A website chatbot helps visitors find information. Reduced workload lets your team focus on complex tasks while customers get improved experience. Our solution automates FAQ. AI and GPT chatbots from BalticAI are tailored to your industry.
Use cases
Help during purchase
Our chatbots help customers choose products, answer specification questions and guide through checkout.
- Product questions and comparisons
- Checkout guidance
- Quote generation
- Shipping and delivery info
- Discounts and coupons
- Real-time sales support
Website cannot answer basic questions
Many visitors leave when they don't find quick answers. Our chatbot captures questions, auto-answers FAQ and captures leads.
- FAQ automation
- Lead capture
- Booking and reservations
- Opening hours and contacts
- Service overview
- Routing to departments
Post-purchase updates
Customers want to know where their order is. The chatbot provides real-time tracking, invoices and returns info.
- Order tracking
- Invoices and receipts
- Returns and exchanges
- Delivery dates
- Issue logging
- Feedback collection
Pricing
As a service
Use our chatbot as a service with a monthly fee. Ideal for small and medium businesses.
From €299/month
Contact usSolution ownership
Purchase full solution ownership. One-time fee, then maintenance.
From €2,500
Contact usSaaS development
Custom SaaS platform with chatbot capabilities. Scalable for larger projects.
On request
Contact usDelivery process
01Offer
We clarify your needs and prepare a custom offer with time and cost estimate.
02Specification
We draft a detailed spec: functionality, integrations, content and goals.
03Build
We develop and train the chatbot to your business requirements and data.
04Testing
We test the solution with you, fix issues and tune responses.
05Launch
We integrate with your website or systems and go live.
06Support
We provide ongoing support, updates and optimization.
Featured Solutions
A look at some of the systems we've shipped for our clients
Travel Industry Automation
Customer support automation paired with backend operational systems for a travel company — from inbound inquiries to internal workflow integration.
Private Clinic Automation
End-to-end automation for a private clinic — from patient-facing customer support to internal system workflows.
Marketing Agency Co-pilot
An AI co-pilot built for a marketing agency, accelerating campaign workflows, reporting, and creative output.
Customs Broker Platform
A fully automated broker workflow covering HS code classification, sanctions screening, and the full declaration lifecycle.