BalticAI is an AI development and consulting company in Riga, Latvia.
We design, build and maintain AI chatbots, voice assistants, automations and custom software for companies in the Baltics and Europe.
The BalticAI chatbot has significantly reduced the workload on our reception team. It was quickly integrated into our website, providing friendly and transparent communication with clients. A practical solution that delivered immediate results.
Listing a new product used to mean researching it, finding images and writing the description by hand. Now we enter a SKU and the finished listing goes straight to our Shopify store — about 90% less time per product.
The computer vision system implemented by BalticAI reduced defects in our production and significantly improved quality control. Excellent work!
AI solutions, custom software and AI consulting from one team
AI assistants and automations built around your existing processes. We design, integrate and maintain them so they work reliably inside the tools your team already uses.
Software and infrastructure that take manual work out of daily operations. From internal tools to system modernization, built with security and long-term maintenance in mind.
Independent guidance for organizations planning their use of AI. We assess where it adds value, define a realistic roadmap and support your team through implementation.
A look at some of the systems we've shipped for our clients
Check out our case studies
Website and messaging assistants that answer from your own data: services, prices, bookings and order status. They handle routine questions around the clock, connect to your CRM and booking systems, and pass complex cases to your team.
About AI chatbotsDeclAI (also known as Customs Monster) turns invoices, packing lists and transport documents into a validated declaration, ready to file in the State Revenue Service's EDS. In testing on around 300 declarations, preparation time fell from over 40 minutes to about 5.
Read the Lett 2000 case studyEnter a product name or model number and Raksto.ai finds the manufacturer's own page, extracts verified specifications and images, and writes a complete listing in several languages, ready to publish to Shopify.
Read the Motosports case studyWorks alongside the reception operator during a call: live transcription, Russian-to-Latvian translation and corrected medical terms. It suggests the right specialist from the clinic's own roster and books the visit in the calendar.
About voice AIPaste a listing from mobile.de or AutoScout24 and get the full delivered cost: purchase price, shipping on the dealer's own routes, insurance and fees. The result is saved as a PDF quote, ready to send to the customer.
Read the car transport case study
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