Transport cost calculator for Webcar.lv

Webcar.lv, a Latvian vehicle import and transport company, now shows customers a delivery price on its website instantly, so they no longer wait for a manual quote.

About the client

Webcar.lv is a Latvian company that imports and transports vehicles. Before committing to a purchase, its customers want to know what delivery will cost.

The challenge

Delivery pricing depended on the team, which made it slow for customers and routine work for staff.

  • Customers had to contact the company to find out the transport cost
  • Every price request was answered manually by the team
  • Waiting for a quote slowed down customers' purchase decisions

What we built

We replaced routine manual quotes with a transport cost calculator on the Webcar.lv website.

01

Built into the website

Customers find the transport cost on the Webcar.lv site itself, instead of asking the team for a quote.

02

Instant delivery price

The price appears as soon as the customer enters the details, with no manual quote in between.

03

Available 24/7

A price is available at any hour, without waiting for someone on the team to answer.

The results

Transport pricing is self-service on the Webcar.lv website rather than a request to the team.

  • Customers get a delivery price without contacting the company
  • Customers can weigh the delivery cost while they decide on a purchase
  • The team no longer prepares routine transport quotes by hand

Planning something similar?

Tell us about the process or system you have in mind, and we will suggest where to start and what a first version would include.

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