Orto Clinic Chatbot
AI medical assistant deployed on Orto Clinic website that guides patients, answers treatment questions, classifies inquiries, supports appointment requests, and ensures correct service triage every day with friendly human-like replies.
Service
AI Medical Assistant
Industries
Healthcare
Time saved
30%
What is company doing?
ORTO Klīnika is the largest private trauma, orthopaedics and spine-surgery centre in the Baltic region, delivering modern diagnostics, surgery and rehabilitation under one roof. Many patients come online seeking clarity on their symptoms, treatment paths or specialist referrals and feel overwhelmed by options. Our intelligent chatbot guides them through ORTO Klīnika's broad service offering, collects relevant health-info and steers requests to correct specialists. It cuts down unnecessary calls, uplifts front-desk efficiency, and offers fast responses on appointments, pricing, locations and procedures - all while preserving patient trust, confidentiality and comfort.
The Solution
- High patient call volume slowing response times and overloading staff
- Limited automation for routing questions to correct specialists
- Fragmented workflows causing delays in appointments
The Benefits
Our chatbot reduces workload for support teams, responds instantly to patient inquiries, redirects users correctly, and increases satisfaction, enabling more focus on urgent cases, improved scheduling accuracy, and smarter resource management.
30%
Time saved
7000
Clients served
€600
ROI value
Ready to Transform Your Business with AI?
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